Patchwork Culinary Project

Terms and Conditions

Effective Date: March 31, 2024

Patchwork Culinary Project. (“Company,” “ Patchwork Culinary Project,” “PCP,” “We,” or “Us”) has prepared this Privacy Policy to describe our practices regarding the personal information we collect through our websites and digital platforms.

If you have any questions or concerns or complaints about our Privacy Policy or our data collection or processing practices, or if you want to report any suspected security violations to us, please contact us at nikita@patchworkculinaryproject.org.

A Note About Children. We do not intentionally gather personal information online from visitors who are under the age of 13. If a child under 13 submits personal information to Company online and we learn that the personal information is the information of a child under 13, we will attempt to delete the information as soon as possible. If you believe that we might have any personal information collected online from a child under 13, please contact us at nikita@patchworkculinaryproject.org.

A Note to Users Outside of the United States . If you are a non-U.S. user of the Services, by using our Services and providing us with data, you acknowledge and agree that your personal information may be processed for the purposes identified in the Privacy Policy. In addition, your personal information may be processed in the country in which it was collected and in other countries, including the United States, where laws regarding processing of personal information may be less stringent than the laws in your country. By providing your data, you consent to such transfer and processing.

1. Types of Data We Collect .

(a) Personal Information You Provide to Us.

We will collect personal information you submit when you sign up for our newsletter.
When you place an order through the Services for delivery or to pick up in one of our restaurants, we collect information necessary to process your order.
If you provide us feedback or contact us via email, we will collect your name and e-mail address, as well as any other content included in the email.
We may also collect personal information at other points in our Services that indicate that personal information is being collected.

(b) Information Collected via Technology.

Information Collected by Our Servers . Our servers (which may be hosted by a third-party service provider) may collect information automatically from your computer or device, including but not limited to:
- The date and time of your visit, the pages and content you view, and links you click on while navigating within our Services;
- Information about the type of content accessed via our Services;
- The site you visited before and after visiting our Site;
- Your Internet Protocol (IP) address (a numerical address assigned to your computer by your Internet service provider so that other computers connected to the Internet can communicate with your browser online) that can sometimes be used to derive your general geographic area;
- Search terms you enter using our Services or on a referral site;
- Unique identifiers, including non-global mobile device identification numbers;
- Information about your device such as your device type, screen size, browser type, language and other settings, memory capacity, plug-ins, Internet domain, TCP configuration parameters, operating system, carrier code, time zone and the names, versions and package IDs of software installed on your device; and
- Information collected through cookies, pixel tags and other tracking technologies (see additional descriptions of these terms below).
Cookies . Like many online services, we use cookies to collect information. “ Cookies” are small pieces of information that a website sends to your computer’s hard drive while you are viewing the website. We may use both session Cookies (which expire once you close your web browser) and persistent Cookies (which stay on your computer until you delete them) to provide you with a more personal and interactive experience on our Site. This type of information is collected to make the Site more useful to you and to tailor the experience with us to meet your special interests and needs.
Pixel Tags . In addition, we use “Pixel Tags” (also referred to as clear Gifs, Web beacons, or Web bugs). Pixel Tags are tiny graphic images with a unique identifier, similar in function to Cookies, that are used to track online movements of Web users. In contrast to Cookies, which are stored on a user’s computer hard drive, Pixel Tags are embedded invisibly in Web pages and email messages. We may use Pixel Tags to collect information about your interactions with our email messages, such as the links you click on and whether you open or forward a message, the date and time of these interactions and the device you use to read emails.
Analytics . We use third-party analytics services including Google Analytics (“ Analytics Services”), to help analyze how users use our Site. The information generated by the Cookies or other technologies about your use of our Site (the “ Analytics Information”) is transmitted to the Analytics Services. The Analytics Services use Analytics Information to compile reports on user activity. The Analytics Services may also transfer the Analytics Information to third parties where required to do so by law, or where such third parties process Analytics Information on their behalf. Each Analytics Service’s ability to use and share Analytics Information is restricted by such Analytics Service’s terms of use and privacy policy. By using our Site, you consent to the processing of data about you by Analytics Services in the manner and for the purposes set out above. To learn more about how Google uses data, visit www.google.com/policies/privacy/partners/.
Location Information . If you tell us where you are (e.g., by allowing your mobile device to send us your location), we may store and use that information to provide you with location-based information and advertising.

(c) Information Collected from Social Networking Sites. If you communicate with us or mention us via Social Network Sites (“SNSs”) (e.g., Facebook or Twitter), we may collect the communications, your name, your user ID and/or user name associated with that SNS, any information or content you have permitted the SNS to share with us, such as your profile picture, email address and any information you have made public in connection with that SNS. You should check your privacy settings on your SNSs to understand and change the information sent to us through these services.

(d) Referral Information Collected from You. If you decide to invite a third party to create an Account, we will collect your and the third party’s name and e-mail address in order to send an e-mail and follow up with the third party. You or the third party may contact us at nikita@patchworkculinaryproject.org to request the removal of this information from our database. As part of your use of the Services, we may provide you the opportunity to connect automatically with your friends through the use of contact importer tools. If you elect to use these tools, we will access information regarding your friends to facilitate automatic connection with your friends.

2. Use of Your Personal Information .

(a) General Use. In general, personal information we collect is used to respond to requests that you make, improve our Services, aid us in serving you better, or inform you of offers we believe may be of interest to you. Your personal information is used to:

Fulfill your orders;
Provide you with offers and promotions;
Provide you with Services and customer support;
Provide improved administration of our Services;
Measure and analyze audience traffic and improve the quality of your experience when you interact with our Services;
Respond to your requests, resolve disputes and/or troubleshoot problems;
Tailor the features and content of the Services to you and customize the offers and advertising you see in our Services and other websites, apps and e-mail programs you may use;
Evaluate and improve our Services and develop new products and services;
Communicate with you about the Services, including sending you welcome emails, offers for products and services you may be interested in, and administrative email notifications such as security or support and maintenance advisories;
Prevent potentially prohibited or illegal activities, comply with applicable law, and enforce the terms of any agreements we may have with you, including our Terms of Use Agreement; and
For any other purposes disclosed to you in this Privacy Policy or at the time we collect your information or pursuant to your consent.

(b) Advertising. We may work with third parties, including Google Analytics and Facebook Pixel, for the purpose of advertisement delivery, including online behavioral advertising and multi-site advertising. Information about your use of the Services may be used by third parties in order to provide advertisements about goods and services of interest to you. To assist with advertisement delivery services, these third parties may also set cookies or web beacons that collect your information across the Services and other sites and applications over time to deliver advertisements that they believe will be of most interest to you. If you would like to obtain more information about these practices, please visit http://www.networkadvertising.org/choices/ or http://www.aboutads.info/choices/ . To learn more about how Google uses data, visit www.google.com/policies/privacy/partners/ . To learn more about how Facebook uses data, visit https://www.facebook.com/privacy/explanation . If you would like to opt out of targeted advertising from participating advertisers, please see Section 6 below.

3. Disclosure of Your Personal Information. We may disclose your personal information as described below and as described elsewhere in this Privacy Policy.

(a) Users. When you post comments on our Services, you will be identified by your first name, last name, and/or user handle. Please note that any personal information you include on a public area of the Services will be publicly viewable. Once displayed publicly, that information can be collected and used by others. We cannot control who reads your postings or what other users may do with the information that you voluntarily post, so it is very important that you do not put data such as private contact information which you do not want to make available to the public in your posts. Once you have posted information publicly, while you will still be able to edit and delete it on the Services, you will not be able to edit or delete such information cached, collected, and stored elsewhere by others (e.g., search engines).

(b) Third Parties Designated by You. When you use the Services, the personal information you provide will be shared with any third parties that you authorize to receive such information.

(c) Third Party Service Providers. We may share your personal information with vendors, business partners, subcontractors and third party service providers that help us provide the Services.

(d) Affiliates. We may share some or all of your personal information with our NGO partners and other companies under common ownership or control with us (“Affiliates”), in which case we will require our Affiliates to honor this Privacy Policy.

(e) Joint Marketing Partners and Joint Ventures. We may also share any personal information we collect with third party companies that have entered into joint marketing collaborations or other joint ventures with us, which may use and share such information pursuant to its own Privacy Policy. Please contact us at nikita@patchworkculinaryproject.org for further information regarding such third party companies and their privacy policies.

(f) Corporate Restructuring. We may share some or all of your personal information in connection with or during negotiation of any merger, financing, acquisition or dissolution, transaction or proceeding involving sale, transfer, divestiture, or disclosure of all or a portion of our business or assets. In the event of an insolvency, bankruptcy, or receivership, personal information may also be transferred as a business asset. If another company acquires our company, business, or assets, that company will possess the personal information collected by us and will assume the rights and obligations regarding your personal information as described in this Privacy Policy.

(g) Social Networking Sites. Some of our Services may enable you to post content to SNSs (e.g., Facebook or Twitter). If you choose to do this, we will provide information to such SNSs in accordance with your elections. You acknowledge and agree that you are solely responsible for your use of those websites and that it is your responsibility to review the terms of use and privacy policy of the third party provider of such SNSs. We will not be responsible or liable for: (i) the availability or accuracy of such SNSs; (ii) the content, products or services on or availability of such SNSs; or (iii) your use of any such SNSs.

(h) Other Disclosures . Regardless of any choices you make regarding your personal information (as described below), Patchwork Culinary Project may disclose personal information if it believes in good faith that such disclosure is appropriate (a) in connection with any legal investigation or proceeding; (b) to comply with relevant laws or to respond to subpoenas or warrants served on Patchwork Culinary Project; (c) to protect or defend the rights or property of Patchwork Culinary Project, its Affiliates, its business partners, or its users; and/or (d) to investigate or assist in preventing any violation or potential violation of the law, this Privacy Policy, our applicable Terms of Use Agreement, or any other contractual arrangement.

4. Third-Party Payment Processing. For online payments we use the payment services of GoDaddy Payments. To simplify the ordering process for you on your next order, we save the last four digits of your credit card, the expiration date of your credit card, the credit card type, your first and last name, and a token identifier to match your information to your full credit card number, which is stored by our service providers. We do not store your full credit card number or your CVV2 number (the 3 to 4 digit security code on your card). We do not have access to your full credit card number stored by our service providers.

5. Third Party Websites. Our Site may contain links to third-party websites. When you click on a link to any other website, you will leave our Site and go to another site, and another entity may collect personal information or anonymous data from you. We have no control over, do not review, and cannot be responsible for, these outside websites or their content. Please be aware that the terms of this Privacy Policy do not apply to these outside websites, or to any collection of your personal information after you click on links to such outside websites. We encourage you to read the privacy policies of every website you visit. The links to third-party websites are for your convenience and do not signify our endorsement of such third parties or their products, content or services.

6. Your Choices Regarding Your Information. You have several choices regarding use of information on our Services:

(a) Email Communications. When you provide your email address, we will periodically send you administrative emails, free newsletters, and emails that directly promote the use of our and our business partners’ products and services. When you receive newsletters or promotional communications from Patchwork Culinary Project, you may indicate a preference to stop receiving further communications from Patchwork Culinary Project and you will have the opportunity to “opt-out” by following the unsubscribe instructions provided in the email you receive or by contacting us directly at nikita@patchworkculinaryproject.org. Despite your indicated email preferences, we may send you service related communications, including notices of any updates to our Terms of Use Agreement or Privacy Policy. Any e-mails you receive from our business partners will be subject to such third party’s privacy policy.

(b) Google Analytics. You may prevent your data from being collected and used by Google Analytics by opting out through the use of the Google Analytics Opt-out Browser Add-on available at https://tools.google.com/dlpage/gaoptout/.

(c) Other Targeted Advertising. If you would like to opt out of targeted advertising from participating advertisers, please visit http://www.networkadvertising.org/choices/ or http://www.aboutads.info/choices/ .

(d) Cookies. If you decide at any time that you no longer wish to accept cookies from our Service for any of the purposes described above, then you can instruct your browser, by changing its settings, to stop accepting cookies or to prompt you before accepting a cookie from the websites you visit. Consult your browser’s technical information. If you do not accept cookies, however, you may not be able to use all portions of the Service or all functionality of the Service. If you have any questions about how to disable or modify cookies, please let us know at the contact information provided below.

(e) Location Information. You can deactivate location access on your mobile device.

(f) SNS. Please refer to the privacy settings of the SNS to determine how you may adjust our permissions and manage the interactivity between the Services and your SNS account.

7. Do Not Track. We do not currently respond to “do not track” signals from web browsers.

8. Security of Your Personal Information. We use a variety of security technologies and procedures to help protect your personal information from authorized use, access, and disclosure. However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your personal information.

9. Changes to This Privacy Policy. This Privacy Policy may be updated from time to time for any reason. You should consult this Privacy Policy regularly for any changes.

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PRODUCT PURCHASE AND SALE TERMS AND CONDITIONS

Patchwork Culinary Project

THESE TERMS AND CONDITIONS (“Terms and Conditions”), TOGETHER WITH ANY ADDITIONAL TERMS WHICH MAY SEPARATELY BE APPLICABLE BETWEEN Patchwork Culinary Project. (“COMPANY”) AND ANY PURCHASER OF PRODUCTS (“BUYER”) FROM THE https://shop.patchworkculinaryproject.com/ WEBSITE (THE “MAIN WEBSITE”), AND/OR THE WHOLESALE PURCHASE LINK INCLUDED ON THE FOREGOING WEBSITE, (THE “WHOLESALE WEBSITE”, AND TOGETHER WITH THE MAIN WEBSITE AND ALL RELATED WEBSITES, COLLECTIVELY, THE “WEBSITE”), GOVERN THE PURCHASE AND SALE OF ALL PRODUCTS OFFERED BY COMPANY FROM TIME TO TIME ON THE WEBSITE (THE "PRODUCTS”). FOR THE AVOIDANCE OF DOUBT, ADDITIONAL TERMS AND CONDITIONS APPLY TO USE OF THE WHOLESALE WEBSITE.

FORMATION OF CONTRACT / ORDERS. A contract for the sale of Products will be formed only if and when an order from Buyer is accepted or confirmed by acknowledgement in writing by an authorized representative of Company, Company charges the Buyer for the ordered Products and/or Services, or Company ships the Products (“Order”). An Order may only be cancelled or modified if the request for cancellation or modification is received at least two (2) business days prior to shipment. This means that in many cases, given Company’s prompt shipping practices, an Order will not be subject to cancellation or modification once placed. In addition, given the nature of the Products, Orders are not subject to return to Company once delivered, for any reason.
BACKORDERS. Company does its best to maintain an "in stock" status on all Products. In the event that a Product goes on backorder after a Buyer has placed an Order, or in the event that a Buyer’s entire Order for whatever reason cannot be fulfilled, Company will contact the Buyer via e-mail to the email address provided at the time of Order, and Company will attempt to accommodate the Buyer’s stated preference. However, in no event will Company be required to purchase any Products and/or Services in the marketplace to meet its Order obligations hereunder or be required to purchase materials and/or services necessary upon unreasonable terms and/or at unreasonable prices. During any shortage of Products, Company reserves the right to cancel, without liability, any Order, the shipment of which is or may be delayed by reason of any cause or causes beyond its control.
DELIVERY AND SHIPPING. Accepted Orders are subject to Company’s commercially reasonable efforts to promptly deliver the Products based on the standard shipping times of Company’s third party warehouses and service providers, subject to circumstances beyond Company’s reasonable control, including without limitation, Product availability and the actions of such warehouses, service providers and shippers / carriers. Company is not responsible for late or erroneous shipments, for shipping mistakes or issues, or for unintended mis-shipments (or for any liabilities, costs or expenses incurred by Buyer in connection with same) in any case, including where due to circumstances beyond Company reasonable control, whether due to an act of God, issues arising by reason of pandemic / epidemic or any contagious disease situation (including Company’s compliance with any regulations, recommendations, warnings, or guidelines relating thereto), an unforeseeable occurrence, supplier or service provider issues including Company’s inability to secure ingredients from its suppliers, a carrier or service provider issue, or any other event, without exception. Company is also not responsible for the shipping and delivery time frames of the shipper / delivery service.

Buyer is expected to work cooperatively and in good faith with Company to manage and resolve any carrier loss or damage claims. If the delivery carrier does not deliver any given package or claims to have made the delivery but the Buyer has not received it, Company will use reasonable efforts to help the Buyer locate the package, but Company shall not be responsible for lost or undelivered Orders or packages as Company is NOT the delivery carrier. Company shall not be obligated to provide a refund for or to reship an Order or a package that is lost or otherwise not received, as it is the responsibility of the delivery carrier to ensure that the Order / package ultimately reaches the Buyer. The Buyer is responsible for any errors in shipping information provided. This applies whether the Products cannot be delivered due to the unavailability of Buyer or the delivery premises for delivery, a Buyer’s refusal of any tendered delivery, or otherwise any issue with a Buyer-provided delivery address. Buyer agrees that Company shall be authorized to charge the original method of payment for such charges in such event.

If an Order arrives damaged or defective in any way, the Buyer is expected to, and agrees to, contact Company right away (in any event within 36 hours of delivery) at nikita@patchworkculinaryproject.org. Photographic images of the damage or defect will be required, including photos of both the affected Products and of the Product packaging, and the Buyer will need to make the damaged or defective Product and Product packaging available to the carrier for pick-up. Note that Company is generally unable to issue a refund for delivered damaged or defective Products, but Company will provide replacement Products for any Products received with damage or defects. The replacement Products will generally be shipped as soon as reasonably practicable after the damage or defect from the original delivery has been confirmed, but the applicable carrier’s practices in this regard will apply. Buyer waives its right to receive a replacement Product if he or she does not advise Company of a Product defect or delivery damage at nikita@patchworkculinaryproject.org within 36 hours of delivery, and simultaneously or promptly thereafter provide the required photographic images. Moreover, except to the extent prohibited by applicable law, Buyer agrees to be responsible for, and hereby waives and releases Company from, any claims, demands, injuries, damages, issues, liabilities, losses, costs or expenses (including reasonable attorneys’ fees) to the extent arising from or as a result of Buyer’s breach of obligations contained in these Terms and Conditions or Buyer’s use of the Products (collectively, “Claims”). In addition, Buyers purchasing the Products from the Wholesale Website agree to indemnify, defend and hold harmless Company from and against any such Claims.
PRICES AND PRODUCT INFORMATION. Unless otherwise provided by Company in writing, all prices stated are in U.S. dollars. Prices are subject to change without notice. Company is not responsible for typos or errors in pricing, and Company’s sole obligation in the event of an error in a posted price for a Product will be to promptly correct the error when identified, and promptly advise the Buyer of the issue, along with the correct price for the Order. Company reserves the right to change Product ingredients, recipes, specifications, packaging, or any of the descriptions and/or information provided relating to any Product at its sole discretion, at any time.
PAYMENT. Company reserves the right to change its credit, payment and shipping terms at any time, including without limitation the right to change the method of payment accepted, whether pricing includes shipping, etc. Company reserves the right, among other remedies, to refuse to accept further Orders, to terminate any Order for Products, to suspend deliveries of Products and/or to recall Products in transit, retake the same and/or repossess all Products if at any time in Company sole discretion Buyer’s creditworthiness is impaired, Buyer stops or disputes a payment made for any given Order or Product ordered, or in the event Buyer otherwise fails to timely make, or to revoke, an owed payment relating to an Order. Company will not be obligated to sell Products to any individual consumer in any instance, and Company may reject or refuse to accept any Order, or revoke its acceptance of any Order, for any customer, at any time, at its discretion, for any or no reason.
DISCOUNTS AND PROMOTIONAL OFFERS. Any claims relating to prices, discounts, promotional offers, or other benefits pertaining to Product purchases and/or this Agreement will be deemed waived unless submitted by the earlier of: (i) the end of the defined promotional period applicable to the discount or promotional offer; and (ii) thirty (30) days from the Order date. No claim will be made against Company relating to any Order that was placed or Product that was purchased more than 30 days earlier, and any claim asserted by Buyer shall be supported with such documentation as Company may reasonably require (such as without limitation, a dated consumer delivery or sales receipt, copies of credit card / debit card payment documentation and the like). Claims relating to discounts or other promotional offers made available by Company from time to time regarding specific Products are subject to the terms and conditions applicable to that particular offer or program, as announced by Company.
RESELLING. Products that are purchased from the Main Website, with or without a discount code and subject to, or not subject to any promotional offer, are for personal use by the Buyer and shall not be resold without Company’s prior written consent. Products that are purchased from the Wholesale Website and intended to be resold at retail to an end user consumer may only be resold to such end user consumers within the United States and shall not under any circumstances be resold on the Amazon marketplace platform. Company reserves the right to refuse to accept Orders from, or sell the Products to, any Buyer at any time and for any reason, including, without limitation, in the event a Buyer breaches its obligations under these Terms and Conditions.
TITLE AND RISK OF LOSS. Title and risk of loss to Products shall pass to Buyer when Products are delivered to Buyer and Company is not responsible for any damage or loss to a Product, or for any Product defect or condition, that occurs after delivery, for any reason. This includes, without limitation, Buyer’s failure to properly store, refrigerate, secure, use or otherwise handle the Products by the “Best By” date and otherwise in accordance with the Product instructions, at any time after delivery.
WARRANTIES, LIMITATION OF LIABILITY. COMPANY MAKES NO WARRANTY WHATSOEVER, EXPRESS OR IMPLIED, REGARDING ANY PRODUCTS, INCLUDING ANY WARRANTIES OF MERCHANTABILITY, SUITABILITY FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT OF PROPRIETARY RIGHTS. If any court having jurisdiction finally holds that this limitation of remedies is void or unenforceable, COMPANY’s liability for any claim shall be limited to the amounts paid by Buyer for the Products and/or Services giving rise to the claim. In addition, in no event will COMPANY or its affiliates be liable to Buyer, or any other party for incidental, consequential, indirect or special damages (including without limitation, lost profits, lost opportunities, economic loss, loss of use, lost productivity, synergies or efficiencies, overhead or administrative expenses, lost data, or damage to reputation or goodwill), irrespective of the nature of any claim asserted, and even if COMPANY has been advised of the possibility of such damages and even if such damages result from negligence or other fault. COMPANY’s sole obligation in the event of any Product issue will be to replace the affected Product, at COMPANY’s sole option. In no event will COMPANY be responsible for damages in excess of the purchase price paid for the affected Products, in any instance.
COSTS AND EXPENSES OF COLLECTION. In the event that Buyer fails to make full payment for delivered Products (by improperly disputing a credit card charge or revoking payment authorization, for instance), Buyer shall be liable to Company for payment of all costs and expenses incurred by Company or its affiliates in seeking collection of the amounts owed by Buyer, including but not limited to the costs of collection agencies and reasonable attorneys’ fees incurred by Company or its affiliates. In addition, in the event of Buyer’s default in payment for delivered Products, Company shall be entitled to collect an interest charge of the lesser of 1.5% of the outstanding balance per month or the maximum amount allowed by applicable law, along with a late payment fee equal to fifteen percent (15%) of the total Order cost.
GENERAL PROVISIONS. If any provision of these Terms and Conditions is finally determined to be invalid or unenforceable by any court of competent jurisdiction, such determination shall not affect any other provision hereof, and all such other provisions will remain in full force and effect. Once placed, no Order may be cancelled or assigned by Buyer except with the prior written consent of Company. Company’s waiver of any breach or failure to enforce any of Buyer’s obligations under these Terms and Conditions at any time shall not limit or waive Company’s right thereafter to enforce strict compliance with the terms and conditions hereof. The validity, construction and performance of these Terms and Conditions and the Contract formed between the parties shall be governed by the laws of the State of New York (without giving effect to its principles of conflict of laws). Buyer, by submitting an Order for Products and/or Services with Company, irrevocably and unconditionally submits and waives any objection to the jurisdiction of the federal and state courts located in New York for purposes of any suit, action or proceeding arising out of or relating to these Terms and Conditions or the Contract formed between the parties, and agrees to take any and all future action necessary to submit to the jurisdiction of such courts. However, Company may at its option bring suit, or institute other judicial proceedings, against Buyer in any court in any place where Buyer or any of its assets may be found. The United Nations Convention on Contracts for the International Sale of Goods shall not govern these Terms and Conditions or any sales contract formed between the parties.

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